Leadership Team

Tim Coan – Founder, Chief Executive Officer

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Along with Tim Griffin, Tim is one of the founders of ALN and has served as its Chief Executive Officer since inception in 2000. Tim directs ALN’s overall strategy and business development efforts. One of his primary roles is helping ALN’s clients develop their future business strategy. He is a frequent national speaker on healthcare issues and writes a blog  on matters that are important to independent physicians.

Prior Work

  • Chief Executive Officer – Aslex, Inc. (Healthcare strategy consulting)
  • Vice President – Quorum Health Resources, Center for Organizational Innovation
  • Senior Manager – Andersen Consulting, Change Management


  • Master of Arts, Industrial/Organizational Psychology – University of Tulsa
  • Bachelor of Science, Psychology and Sociology – Southwest Baptist University


Tim Griffin – Founder, President and Chief Operating Officer

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Tim is also a founder of ALN and serves as President and Chief Operating Officer. He is responsible for the day to day operations of the company. Tim combines a rare blend of business acumen, a process orientation, and a deep understanding of information technology to architect our solutions to meet the current and future needs of our clients.

Prior Work

  • Associate Partner – Accenture (business process outsourcing, global e-commerce)


  • Bachelor of Science, Computer Information Systems – Colorado State University


Eliot Payson – Chief Information Officer

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Eliot is ALN’s Chief Information Officer and is responsible for the overall technology direction and delivery at ALN. This includes the provision of the underlying technical and business process architecture for ALN’s revenue cycle management and EMR solutions. Eliot brings a unique combination of business and technology skills to help our clients move forward into a technology-enabled future.

Prior Work

  • Chief Information Officer – ICG Commerce
  • Associate Partner – Accenture (business process outsourcing, systems integration)


  • Masters of Business Administration – University of Colorado
  • Bachelor of Science, Mathematics – Colorado College


Liz Bechtle – Vice President, Client Management



Liz serves as the client executive for several of our large clients. She leads our client relationship functions and performance management accountabilities in our core service areas.  She brings extensive experience in healthcare revenue cycle operations, including coding and EMR implementations.  

Prior Work

  • Senior Director, Revenue Cycle Optimization and Interim Vice President, Middle Revenue Cycle Management  – Optum 360
  • Director, Clinical Revenue Integrity/HIM Services – Conifer Health Solutions
  • Regional Director – Health Information Management/Charge Master Compliance/Clinical Documentation Improvement – CHI Nebraska
  • Director, Health Information Management – Saint Elizabeth Regional Medical Center


  • Master of Arts,  Health Information and Informatics – College of St. Scholastica, Duluth, MN
  • Bachelor of Arts, Health Information Management – College of St. Scholastica, Duluth, MN


Jean Dowling – Vice President, Revenue Cycle Operations

Jean oversees revenue cycle management operations at ALN.  Her in depth knowledge of healthcare revenue cycle processes along with her years of experience bring a drive for high quality and performance to support client goals and the patients they serve. 

Prior Work

  • Director – Conifer Healthcare Solutions
  •  Senior Director – Catholic Health Initiatives
  • Director – St. Elizabeth Regional Medical Center


Becky Kopecky – Vice President, Business Intelligence

Becky oversees new client on-boarding as well as business intelligence at ALN.  Her revenue cycle on-boarding expertise along with her reporting and analytical background helps our clients smoothly transition to ALN while gaining valuable insight to drive change within their organization. 

Prior Work

  • Accountant – Crete Carrier Corporation
  • Supervisor – Union Bank and Trust


  • Bachelor of Science, Business Administration/Accounting – University of Nebraska