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Patient Billing

Click here to view a 7 minute summary of this webinar.

One of the most significant changes in healthcare over the past ten years has been the steadily increasing percentage of the total bill that is paid by the patient.  Co-pays and deductibles are increasing as mechanisms to control costs and limit the rise in insurance premiums.  More and more people are on high-deductible plans and some patients simply have no insurance, by circumstance or choice.  

The effect of all of these changes means that a material and growing portion of physician practice revenue is paid by the patient and not a third party payer.  As any practice knows, the dynamic of collecting from patients is very different.

In this webinar, Tim Coan, ALN's CEO, is joined by special guest Patti Bowles, Vice President of Marketing for ACSI West, a billing and collections company that does a lot of work on patient balance billing, as they discuss  the current trends on patient billing and the things that innovative practices are doing to manage this growing part of their revenue stream.

Key Topics:
•  How much of the bill patients really pay
•  Front desk fundamentals
•  Patient Statements
•  When to send a patient to collections
• How to improve performance on patient collections

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Click here to download the Podcast of this webinar through iTunes and recieve automatic updates to new webinar recordings.


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patient billing, collections, patient statements
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RCM What Matters Now

A 6-part podcast series addressing RCM topics that will lead your practice to success now and in the future.
  • Why RCM Performance is More Important Than Ever
  • Managing Day to Day RCM Performance
  • Technology Enhanced RCM
  • The Future of Coding and Compliance
  • RCM Reporting: What to Watch, When to Watch
  • Interoperability: The Coming Merger of Clinical and Financial Data
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Why RCM Performance is More Important Than Ever
RCM What Matters Now: Part 1 - A look into the challenges that physicians face today, reporting that can ease those challenges, how automation can improve the revenue cycle, how to get the most out of your RCM performance, and more.
Managing Day to Day RCM Performance with Data
RCM What Matters Now: Part 2 - A look into practice analytics, important metrics, how to improve collections, the importance of denial code classifications, must-have reporting capabilities, and more.
Technology Enhanced RCM
RCM What Matters Now: Part 3 - A look into the secret of a high performing revenue cycle, the best areas to leverage RCM technology, best practices for preventing rejects and denials, the future of RCM, and more.
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Tim's Blog

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Healthcare is going to be changed, regardless of how the Supreme Court votes on the Affordable Care Act.
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