Revenue Cycle Management

An independent practice requires financial strength, and financial strength comes from a well-managed revenue cycle. While there was a time when managing billing mostly meant making follow-up phone calls to insurance companies, it’s a much more sophisticated process now.

Today’s revenue cycle encompasses virtually every activity in your practice. And it continues to change at a steady pace. To really improve performance, you’ll need a partner who understands the process from beginning to end. Someone who can use the latest tools and best practices to make sure you’re performing every activity in the revenue cycle efficiently, accurately and consistently.

ALN can help improve the business side of your practice to give you the financial results necessary to stay independent. By bringing together the best people, processes, technology and data, we’ll help you recover more revenue—more efficiently—so you’ll have the ability to control your future. ALN collects approximately 98% of the contractually allowed amount for our clients, generally increasing revenues by 5-10% for most practices and as much as 20% for many others.

Choose Your Level of Service

ALN's Revenue Cycle Management (RCM) services can be configured to meet the needs of any practice. So whether you want a full outsourcing partner or someone just to handle select RCM activities, we can do the job. No matter how you choose to use our capabilities, the goal will always be the same: to help you gain more control over your revenue cycle so you can control your future.

People  

Behind any high performing business process is a team of exceptional people. The ALN staff includes healthcare veterans with front-line experience in coding, compliance, contract management, credentialing, billing, collections, denial management and more. Combine these skills with the talent in your practice, and you’ll have a team that will optimize your revenue.

Processes

Process improvement is our passion. ALN has helped clients improve their financial results by using best practices, applying them consistently, enabling them with technology and informing them with data. It’s a structured, disciplined way to achieve your revenue, cost and patient-service objectives. 

Technology

Technology enables every activity in the revenue cycle to be performed quickly, accurately and consistently. From patient eligibility to real-time claim adjudication and everything in between, the revenue cycle process at ALN is becoming more automated every day. You become more efficient at collecting what you are owed, faster and with less cost. We offer two fully integrated practice management and electronic medical record systems: Centricity® from GE and CareTracker® by Ingenix. A large selection of add-on applications are also available.

Data

It takes good data to make smart decisions about how to improve the performance of your revenue cycle. When you work with ALN, you’ll have access to critical data about the key aspects of this part of your business. Delivered to you in simple reports, this information will help us work with you to pinpoint problems, identify opportunities and compare your performance to industry benchmarks. As a result, you’ll have the Business Intelligence you need to improve the decisions about your business. 

"We are very pleased with ALN’s commitment to customer service. The ALN team responsible for our billing has been outstanding. They always return our call within 24 hours, and can often help us resolve patient issues within one or two phone calls. Our A/R days are usually below MGMA standards. With that said, I can not be happier with ALN for all the services they provide us."