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Peanuts and Prescription Refills

Tuesday, February 09, 2010
A recent flight brought an encounter with one of the airlines 'fees' that seem to crop up now at every turn. Do these people hire creativity consultants to come up with new ways to charge us a little here, or a lot there? And do they think we can't add, that we really don't count the baggage fee or the price of the peanuts into the cost of our trip?
physician fees, reimbursment, business models

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