 |
Implementation and TrainingProven processes to achieve your business goalsTweet As your Health Information Technology partner, ALN will help you achieve a stronger, more profitable practice. We bring years of experience and resources to the implementation process to guide you toward reaching your goals. Unlike a software vendor, our interest is not just a go-live date - we’re fully accountable to you for the business result, whether it’s leveraging the efficiencies of an electronic health record system or improving your cash flow through revenue cycle management. Since we have led successful implementations in practices both small and large and across a wide range of specialties, we have the expertise to lead you through a smooth transition that minimizes disruption to your practice. This takes a well-planned and phased approach. Think of it as “crawl, walk, run”. Implementation Design and Workflow ALN assigns a team of experienced professionals to collaborate with you and your staff to ensure the setup is tailored to your workflow as well as the clinical and financial aspects of your practice. Our team helps you every step of the way to plan and prepare; to navigate through the key decisions, to encourage teamwork and participation, as well as anticipate and solve issues that arise along the way. Whether we’re providing a practice management solution, electronic health record, revenue cycle management or a combination of these services, the “crawl, walk, run” approach calls for introducing easy-to-master and immediately usable skills that build over time to the go-live, then progress at a manageable pace to full implementation. Training on these skills is geared toward each physician and staff members’ role in the patient encounter and is provided through a combination of onsite and online training sessions. Onsite and Web-Based Training Onsite training services by our highly qualified trainers provide you and your staff the knowledge and skills to get the implementation successfully launched. Our use of remote technology offers access to ongoing training on an as-needed basis - whether you’re adding new staff members or beginning the next phase toward full implementation. Remote training is an efficient and cost-effective option that works particularly well for busy practices that understand the value ongoing training brings to a successful implementation. And, if you choose CareTracker® by Ingenix, web-based training modules are available on demand 24/7 at no charge. This context-sensitive help gives you instant answers to your “how-to” questions. Ongoing Support Throughout the implementation, we remain in communication with your practice to keep things on track and running smoothly. We work together with your team to solve any issues that may arise and make adjustments as needed. It’s a privilege as your partner to help you achieve a stronger, more profitable practice and put you on a flexible path to a technology-based future. |
Testimonial “ALN tries very hard to work towards the goals set for our practice. We
can count on them to advise us when new or different issues present
themselves. They are up to date on information or willing to find the
information to help us make an educated decision. They are always
pleasant to work with.” ALN  |
Text Area - Implementation
Image - LIMA image