Pediatrics

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Client

This practice is a multi-site 30 provider not-for-profit pediatric group in the mountain west that serves a predominately Medicaid population.

Situation

As they focus on an under-served and under-insured population, this practice is supported in part by a non-profit organization, but relies predominantly on their billing and collections performance. Once the group began to grow in 2003, multiple small third party billing companies failed to collect at the levels necessary to support the group. This created regular cash flow issues for the practice.

ALN Solution

ALN took over their revenue cycle management in 2003 and migrated them to Centricity. In 2007, ALN helped them implement the Centricity EMR, which is also hosted and supported by ALN.

Due to the non-profit organization that supports the work of the practice, ALN provides a unique custom analytics role to provide data to support their grant requests.

Results

Since it began as a solo provider practice, this client has grown to 30 providers that deliver 50,000 patient visits a year from three locations, four mobile units and multiple school-based clinics.